Return Policy

Thank you for shopping at colanes.com.  If you are not satisfied with your purchase, you may return your purchase to us within 30 days for a full refund.  Your product must be unworn and still have tags attached for refund.  

To be eligible for a return, please make sure that you:

• Repackage your product
• Email us your intent to return the product at service@colanes.com
• We will email you back with a return label
• Print the label, place on the package, and return it by postal service

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, or intimate or sanitary items cannot be returned.  Additional non-returnable items:

• Downloadable software products
• Some health and personal care items

Please allow up to 7 business days for your refund to process once the returned item is received at our warehouse.

• Refund to the original payment method.  No restocking fees.